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Privacy policy

What personal data we process, why, how long we keep it and what rights you have over it.

This document explains what personal data Relief and Trust Society Association processes through this site and through its work, why, and what you can ask for in connection with it.

Who processes the data

We do not have a designated data protection officer — the law does not require us to. For any question on this subject, write to us at the address above.

What data we process and why

If you donate by bank transfer

We receive your name, account and the amount from the bank. We need them in order to record the donation in our accounts and to be able to thank you. Basis: the legal obligation to keep accounts.

If you donate by card

The payment is processed by NETOPIA Financial Services SA, a payment institution authorised by the National Bank of Romania. Card details never reach us and are not stored on this site. From the processor we receive the payment confirmation, the amount and, if you give it, your e-mail address.

If you redirect 3.5% of your tax through Form 230

The form contains your name, personal identification number and address. They are required by law for filing with the tax authority and we use them for nothing else. Basis: legal obligation.

If you write to us

We keep your message and the address it came from, for as long as we need to answer you and to pick the conversation back up if necessary. Basis: our legitimate interest in replying to people who contact us.

Simply visiting the site

The hosting server keeps, like any server, technical logs with the IP address, the time and the page requested. They are needed for security and for troubleshooting. We use no statistics tools and we do not track visitors.

Who we pass data to

We do not sell or rent data to anyone. We do not use it for advertising.

Content brought in from other sites

On the front page we show the posts from our Facebook page. For them to load, your browser requests images from Facebook's servers, and those servers see your IP address. The same happens with the fonts, which load from Google.

We have no control over what these companies do with that data. If it bothers you, most browsers let you block external content.

How long we keep data

What rights you have

Write to us at contact@reliefandtrustsociety.org and we will reply within a month at the most.

If our reply does not satisfy you, you can turn to the Romanian National Supervisory Authority for Personal Data Processing — 28-30 G-ral. Gheorghe Magheru Blvd, Bucharest, dataprotection.ro.

The photographs on the site

The site shows photographs taken at our events and on our building sites. We publish them with the consent of the people in them. If you appear in a photograph and would rather not, write to us and we will take it down, without asking why.